Help when you need it
Find quick answers below. If something still feels off, send a note with your iPhone model, iOS version, and FocusRabbit version. Please do not send screenshots containing information you want to keep private.
FocusRabbit uses Apple’s Family Controls, Managed Settings, and Device Activity frameworks to show usage reports and apply the blocks or limits you choose. The app cannot provide its core features without this permission.
Detailed Screen Time information is processed inside Apple’s protected report extension and rendered on your device. FocusRabbit does not send that information to a developer server. App selections are represented by protected Apple tokens and stay on your device.
Apple’s Screen Time report extension can sometimes load slowly. Keep the screen open for a moment, then use the retry option if it appears. A late report does not mean your Screen Time information was sent anywhere.
Open FocusRabbit and request to stop the session. Flexible sessions can stop immediately. Focused sessions use the pause delay you selected before the stop becomes available.
Open Profile in FocusRabbit and choose Reset Account. This ends monitoring, clears blocks, schedules, limits, notifications, and preferences, revokes Screen Time permission, and returns the app to its first launch state. FocusRabbit does not create an online account.
